Refund Policy
At BunnyTagz™, your happiness matters to us. We want you to feel confident ordering personalized labels for your kids — and if something isn't right, we'll do our best to make it right.
Last Updated: March 18, 2026Our Happiness Promise
If you're not satisfied with your order, please reach out to us — we're here to help. Depending on the situation, we may offer a replacement, store credit, or a refund.
Personalized Products
All BunnyTagz™ products are custom-made just for you. Because of this, returns are not typical — but we still review every concern on a case-by-case basis with care and fairness.
When to Contact Us
To help us resolve things quickly, please include:
- Your order number
- A brief description of the issue
- Clear photos showing the concern
How We Help
If your concern is reasonable and meets our review guidelines, we'll make it right by offering one of the following:
Things to Keep in Mind
We always aim to be fair and helpful. However, some situations may not qualify for a refund or replacement, such as:
- Incorrect details entered at checkout (spelling, name, etc.)
- Change of mind after production has started
- Normal wear and tear or improper application
- Minor colour differences due to screen display
- Delays caused by shipping carriers
We review every request carefully and aim to provide a solution that is fair for both you and our team.
Contact Us
If you need help, just reach out — we're always happy to assist.
BunnyTagz™Operated by eLeoRex Technologies Canada Inc.
Email: support@bunnytagz.com
Website: bunnytagz.com